Opcodes searching issue

Incident Report for myKaarma

Resolved

The issue has been resolved and the service is operating normally.

Posted Apr 15, 2024 - 07:36 PDT

Monitoring

We have identified the issue and a fix has been implemented. We are monitoring the results.

Posted Apr 15, 2024 - 07:26 PDT

Investigating

Searching for any opcodes will not work in places where opcode search is shown like in the settings tab, appointments tab, inspection tab and in online scheduler.

Posted Apr 15, 2024 - 07:11 PDT

This incident affected: myKaarma Scheduling (Desktop Scheduler (Dealer-facing)) and myKaarma Inspections (In-Lane Video Walkaround).