myKaarma Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

myKaarma Dealer-Facing Apps Operational

90 days ago

100.0 % uptime

Today

myKaarma Desktop App Operational

90 days ago

100.0 % uptime

Today

myKaarma Mobile Apps Operational

90 days ago

100.0 % uptime

Today

myKaarma Communications Operational

90 days ago

99.98 % uptime

Today

Voice Calling Operational

90 days ago

100.0 % uptime

Today

Text Messaging Operational

90 days ago

99.93 % uptime

Today

Email Operational

90 days ago

99.98 % uptime

Today

Follow-up Operational

90 days ago

100.0 % uptime

Today

myKaarma Payments Operational

90 days ago

99.99 % uptime

Today

Online Payments (Consumer-facing) Operational

90 days ago

99.99 % uptime

Today

Desktop Payments (Dealer-facing) Operational

90 days ago

100.0 % uptime

Today

Payment Gateway Integrations Operational

90 days ago

100.0 % uptime

Today

Secure Vault Operational

90 days ago

100.0 % uptime

Today

myKaarma Scheduling Operational

90 days ago

99.97 % uptime

Today

Desktop Scheduler (Dealer-facing) Operational

90 days ago

99.95 % uptime

Today

Web Scheduler (Consumer-facing) Operational

90 days ago

100.0 % uptime

Today

myKaarma Inspections Operational

90 days ago

99.99 % uptime

Today

Service Cart Operational

90 days ago

100.0 % uptime

Today

In-Lane Video Walkaround Operational

90 days ago

99.99 % uptime

Today

Technician Videos Operational

90 days ago

100.0 % uptime

Today

myKaarma Transportation Operational

90 days ago

99.99 % uptime

Today

Pickup and Delivery Operational

90 days ago

100.0 % uptime

Today

Mobile Service Operational

90 days ago

99.98 % uptime

Today

Uber Integration Operational

90 days ago

100.0 % uptime

Today

myKaarma Insights Operational

90 days ago

100.0 % uptime

Today

Insights Dealer-facing page Operational

90 days ago

100.0 % uptime

Today

Daily/Weekly emailed reports Operational

90 days ago

100.0 % uptime

Today

DMS Integration Operational

90 days ago

99.98 % uptime

Today

CDK Integration Operational

90 days ago

99.89 % uptime

Today

R&R Integration Operational

90 days ago

100.0 % uptime

Today

Dealertrack Integration Operational

90 days ago

99.99 % uptime

Today

DealerBuilt Integration Operational

90 days ago

99.99 % uptime

Today

Automate Integration Operational

90 days ago

100.0 % uptime

Today

PBS Integration Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 18, 2024

No incidents reported today.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

Opcodes searching issue

Resolved - The issue has been resolved and the service is operating normally.
Apr 15, 07:36 PDT

Monitoring - We have identified the issue and a fix has been implemented. We are monitoring the results.
Apr 15, 07:26 PDT

Investigating - Searching for any opcodes will not work in places where opcode search is shown like in the settings tab, appointments tab, inspection tab and in online scheduler.
Apr 15, 07:11 PDT

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

Potential Delays from CDK

Resolved - All systems are operational.
Apr 5, 10:19 PDT

Update - We still continue to observe elevated error counts. We will provide an update when one is available.
Apr 5, 08:34 PDT

Update - We still continue to observe elevated error counts. We will provide an update when one is available.
Apr 5, 07:38 PDT

Identified - We continue to observe elevated error counts and will share updates as soon as they become available.
Apr 5, 06:20 PDT

Investigating - CDK Dealers may see a delay in ROs and Appointments populating into myKaarma. This would impact automated welcome texts, invoices for payments, and MPI creation. We have advised CDK of the issue and are working to have it resolved.
Apr 5, 05:27 PDT

Apr 4, 2024

myKaarma integration down with CDK

Resolved - All systems are operational.
Apr 4, 09:35 PDT

Investigating - myKaarma users are experiencing errors in Repair Order creation and in-line push of Repair Orders into their myKaarma system from their CDK DMS. Our engineers are in contact with CDK to resolve the issue as soon as possible. We will update once it is available. Thank you for your patience.
Apr 4, 08:41 PDT

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